Privacy Policy – shreyasaura.in

At Shreyas Aura, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you browse our website, place an order, contact us or interact with our services, we may collect information such as:

Full name
Billing and shipping address
Mobile number
Email address
Order and purchase details
Payment-related information
Website usage and device information
Any information you voluntarily provide when contacting us

Payment information may be processed securely through our third-party payment service providers. Shreyas Aura does not intentionally store complete card, UPI or banking credentials on its own servers.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and communicate order details
Provide customer support
Process payments and refunds
Improve our website, products and services
Send transactional notifications
Send promotional communications where permitted
Prevent fraud, misuse or unauthorized activity
Comply with applicable laws and regulations

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage and support essential website functionality.

You can control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

4. Payment Information

Payments may be processed through third-party payment gateways. These providers may collect and process payment information according to their own privacy policies and security practices.

Shreyas Aura does not ask customers to share passwords, OTPs, PINs or complete card details through WhatsApp, email or phone.

5. Sharing of Information

We may share necessary information with trusted service providers such as:

Payment gateways
Shipping and logistics partners
Website and technology providers
Customer support providers
Marketing or analytics providers, where applicable

We only share information where reasonably necessary to provide our services, process orders, operate the website or comply with legal requirements.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. Shreyas Aura is not responsible for the privacy practices or content of third-party websites.